Terms & Conditions

Terms & Conditions


1.    Parties

a)      The “Company” means Paeon Injury & Fitness

b)      The “Customer” means the person, firm or company as shown on the Order buying Goods from the Company and any person to whom or for the benefit of whom the Goods may be delivered.

c)      The “Services” means the services described on our website, booking confirmation and reminder email.

2.    Interpretation

a)      A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

b)      A reference to a party includes its personal representatives, successors or permitted assigns.

c)      A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

d)      Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

e)      A reference to writing or written includes faxes (and emails).

3. Our clinic

Our clinic is situated on Chasewater country park and provides a wide range of services specific to Sports Therapy. All of our services fall within this remit and we are recognised as qualified and insured Sports Therapist with the exception of our self employed team who's qualifications may vary but will be represented as such.

We accept no liability for misinterpretation of our title, profession and services provided as they are clearly stated throughout the website.

It must be understood that Paeon injury and fitness is a Sports Therapy company with self employed therapist working in several different remits relating to this specific industry (There qualifications are clearly displayed on our website and only services relating to that therapist can be booked with them through this website)

All services advertised via our website are in direct relation to our qualifications and profession..


Sports therapy services advertised on our website relate to initial injury consultation, follow up service and Mini session. These services aim to record vital information relating to your current condition, medical and health history and assess your current condition objectively to help develop a suitable treatment plan. Treatment can vary but will all be within the scope of a Sports Therapy remit.

Sports massage services are applied as general treatment and do not constitute a medical service. You should not seek Sports massage without first consulting with your GP and if you take any medication or you are suffering with illness, injury or underlying health conditions please seek medical attention first. If you are unsure your therapist will ask you during screening and may exempt you from treatment if they feel it is not appropriate. Paeon injury and fitness accepts no liability for failure to identify medical, health or illness conditions relating to non-disclosure.

It is important that you provide us with all the information we request to ensure safety and reliability of the assessment. During your assessment we may decide treatment is not suitable and advise an alternative such as a hospital visit, GP appointment and this is done at our own discretion.

You must understand that our role is to give a clinical impression of your current condition and treat with appropriate modalities based on our opinion at the time. We are not able to diagnosis illness, disease or any other physical or mental disorder. A Sports Therapist does not prescribe medical advice nor perform spinal manipulations.


You will be given the opportunity at the end of your session to review all of our notes and you can request details of our assessment with a full overview at a cost of Max £15 (Depending on the detail and length of the report) by emailing Info@paeon.co.uk

We require a minimum of 24-hours’ notice for a Rescheduled or cancelled session and be aware that you will be charged up to a maximum of £15.00 cancellation fee for any missed or cancelled sessions if the 24-hour notice period is not met to cancel or reschedule.

This website is owned and operated by Paeon injury and fitness Ltd via the Wix platform.

These terms and conditions highlight the general use of the website and the services provided by Paeon injury and fitness online and in the clinic.

Please read these terms and conditions carefully. 

Your use of the website and any purchases of products/services online or at the treatment clinic will be subject to these terms and conditions. By using the website and any products or services, you now hereby agree to these terms and conditions.

Treatment is always subject to availability; however, we will always do our best to accommodate you in your chosen service.

All treatments must be paid in full no later than the date of your booking and at the end of your booking time before exiting the clinic. We must also ask you agree to our 24-hour notice policy. If you are booked in for treatment but miss or cancel within the 24-hour notice period, you will still be charged a maximum of £15.00 cancelation fee.


Any information or services available throughout or in connection with the website, or at any treatment given by Marcus or any of the therapists representing Paeon injury and fitness Ltd at the time of the service, do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well for such treatment. It is not our responsibility to do this for you. Before commencing any treatment, you should consult your doctor first if you are unsure or email us at info@paeon.co.uk

It is also vital that you supply us with correct information about yourself and update us immediately should this information happen to change. We cannot be liable for any incorrect information supplied to us. We try to make sure that all information contained on this website is correct, however, subject to the paragraph below, we do not accept any liability for any error or omission. We exclude all liability for any action you take, loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website or provided through any service supplied by us to you.


Paeon injury and fitness commit that the products and services will be supplied with reasonable skill and care within the remit of the Sports therapy profession and all services provided will be via a fully qualified and insured practitioner.


Treatment fees may be increased by Paeon injury and fitness at any time. The Proprietor shall give clients no less than 14 days’ notice prior to any increases.

The rights of cancellation, refunds and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to products or services may only be refunded to the credit or debit card originally used to make the purchase.



Any information and services ordered or provided by Paeon injury and fitness, via the website or booked treatments. Any electronic information

Products incorporate:

Any products for sale on the website, or in the Paeon injury and fitness clinic. 


The website discussed within the terms and conditions, found at the URL: www.paeon.co.uk


You may use the website for personal and lawful use and in accordance with these terms, you may not copy or use any material from the website for any commercial purpose.

The intellectual property rights in all contents of the website and supplied as part of the products or services, and the Paeon injury and fitness trademarks and logos (“materials”) are property of Paeon injury and fitness Ltd. Except to the extent expressly set out in these terms and conditions, we do not permit you to make any copies of any part of any materials, or remove or change anything on the website or clinic, include or create links to or from the website without our written authority, or remove or change any copyright, trademark or other intellectual property right notices contained in any materials or copies within the website. You must not use Paeon injury and fitness brand, logos or marks without a written license.

You must not use the website to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this website or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the website or any other website or damage or destroy the reputation of Paeon injury and fitness ltd.

Paeon injury and fitness accepts no obligation to monitor the use of the website. However, Paeon injury and fitness reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation.

Paeon injury and fitness will also, in its absolute discretion, fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the website to ensure that you download the most up to date version of the website as we may update the website from time to time.


Usage of your personal information is governed by the Paeon injury and fitness privacy policy, which forms part of these terms and conditions.


You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this website and the service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Paeon injury and fitness does not enter into conditions, warranties or other terms in relation to the website or the products or the services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result.

The website may include links to external websites and co-branded pages. Paeon injury and fitness has included links to these websites and co-branded pages to provide you with access to information and services that you may find useful or interesting. However, Paeon injury and fitness is not responsible for the content of this website and pages or for anything provided by them. 

Subject to the important liability statement, Paeon injury and fitness is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you. 


Paeon injury and fitness may suspend the operation of the website for repair or maintenance work or in order to update or upgrade the contents or functionality of the website from time to time. Access to or use of the website or any websites or pages linked to it will not necessarily be uninterrupted or error-free.

Paeon injury and fitness may terminate the service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Paeon injury and fitness (including if the credit/debit card you use is not valid or does not work for another reason).


No contract will exist in relation to the services or products until Paeon injury and fitness e has confirmed to you by email the particulars of your order, the value of your order and the products or services (as applicable) you have purchased.


Information displayed on the website or in our clinic as to pricing and availability is subject to change by Paeon injury and fitness without notice.


Paeon injury and fitness may change these terms and conditions from time to time. By browsing the website, you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the website. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with consumer law, and you consent to the non-exclusive jurisdiction of the English courts.


If you have any enquiries or complaints email: info@paeon.co.uk


In common with many websites, we use “cookies” to help us gather and store information about visitors to our website. A cookie is a small data file that our server sends to your browser when you visit the website. It does not identify you personally; just the IP address you’re accessing the website from. The use of cookies helps us enhance your experience of the website. You can delete cookies at any time, or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse them, our system will issue cookies when you log on to the website. We may use information from cookies for the following purposes: 

• Traffic monitoring, for example, the IP address from which you access the website, the type of browser and operating system used to access the website, the date and time of your access to the website, the pages you visit, and the Internet address of the website from which you accessed our website.

• To recognise repeat visitors for statistical/analytical purposes.

• Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked. We may connect the information that we collect through cookies with other personal information that you provide to us. 

Here’s why we’ll do this:

• To customise or personalise your experience of the website.

• For transactional purposes, such as credit card sales.

• To make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the website that you visit most often or by letting you know about features of the website that you have not accessed previously.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related website information. However, we will never pass on your identity or any specific information about you personally to a third party. If you choose not to receive cookies, you may still use most of the features of our website. Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser.

Thank you for reading these terms and conditions. If you have any queries, please email at: info@paeon.co.uk

25.  Terms and Conditions

         Terms and conditions quoted in this website supersede all previous terms and conditions unless otherwise stated.

All correspondence relating to the above should be sent any of the below

Email: Info@paeon.co.uk

Telephone: 07983806166

By letter: 26 Wilkin road, Brownhills WS87LX